Right of withdrawal

Consumers have a fourteen-day withdrawal. If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract or on which the goods were verifiably returned to us. For this repayment we use the same means of payment that you used with the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees as a result of this repayment. You bear the direct costs of returning the goods. If you have not verifiably sent the goods back to us within 14 days of your cancellation, we will close the cancellation process as it was not effective. IMPORTANT NOTE IN ADVANCE: To ensure smooth processing, please do not return any goods unless you have notified us of your cancellation in writing beforehand. You will then receive a return label or the address of the warehouse to which the goods can be sent back. Thank you! 1. for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer, 2. for the delivery of goods that can spoil quickly or their Expiry date would be quickly exceeded, 3. for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery, 4. for the delivery of goods if they are not suitable for return after delivery due to their nature were inseparably mixed with other goods, 5. To deliver goods that are not suitable for return due to their nature. The cancellation must be sent to: MasterBau Patrycja Chlebowicz Karl-Liebknecht Str.6 17321 Locknitz Note (to be left in the garage at the back of the building) masterbau.onlineshop@gmail.com Sample cancellation form (If you want to cancel the contract, then please fill out this form and send it back.) – To MasterBau, Karl-Liebknecht Str.6 GEB."B" BURO No. 2U, 17321 Löcknitz, masterbau.onlineshop@gmail.com, – I hereby revoke /we (*) the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the Consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only for paper notification) – Date (*) Delete what is not applicable. End of revocation

pdf: Sample withdrawal form